Patient Safety Learning Officer

Job Summary

Do you have what it takes or are you looking for a new challenge? We have an exciting opportunity for someone with the right experience to join the MSEFT Patient safety Team. We are a small team with a real focus on the patient and staff experience.

As our Patient Safety Learning Officer, you will work as part of the Patient Safety Team to promote a positive learning environment where changes are established and embedded to improve patient safety, experience and outcomes.

You will foster an open learning culture that supports the organisation to effectively recognise, report and learn lessons from incidents, ensuring appropriate action is taken in response such that all regulatory requirements.

The role is required to work leading patient safety across all sites within the Mid and South Essex NHS Foundation Trust footprint, with a requirement to travel to different site locations and be present within the sites and clinical areas as required.

So, if this sounds like the opportunity for you, please apply today.

• Provide a full and effective comprehensive range of administrative support which will enable the Patient Safety Team to fulfil its function to a high quality standard.
• Apply knowledge of all aspects of incident management, expertise in use of the Trust's risk management systems and the Learning from Patient Safety Events (LFPSE) platform.
• Liaise with a multi-disciplinary team including clinicians, managers and other administrative staff in a professional manner and provide guidance to all levels of staff on Trust requirements for incident review.
• Facilitate completion of tasks and support Divisional teams in meeting internal and national standards.
• Support the maintenance of data captured within the Trust's Risk Management (DCIQ) system and the LFPSE platform.
• Co‑ordinate agendas for Trust's Executive and Director led incident review groups and capture outcomes from discussions at the meetings.
• Provide a professional approach when dealing with sensitive issues.
• Ensure compliance with the NHS Constitution and be familiar with the NHS England Guidance 'Understanding the new NHS'.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

• Date posted: 10 December 2025
• Pay scheme:
  Agenda for change
• Band:
  Band 4
• Salary: £27,485 a year per annum (pro rata for part time)
• Contract:
  
  Permanent
• Working pattern:
  Full-time
• Reference number: 390-COR-SO-0658
• Job locations:
  Britannia Business Park, Southend on Sea, SS2 6GE

To read more information about this varied and rewarding role, please refer to the job Description and Person Specification located in the supporting document section. We look forward to receiving your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications and there is no VISA sponsorship available for this role.

Essential

• Educated to A Level, NVQ Level 3 Business and Admin or equivalent experience.
• Knowledge of incident management frameworks.
• Experience in the use of an incident management system.
• Experience in managing complex telephone/Teams calls.
• Experience working within timescales.
• Experience in working in an admin role with competing demands.
• NHS or other health care provider experience.
• Experience in coordinating complex meetings.

Desirable

• Continued professional development.
• Presentation experience - teaching and supporting staff groups.
• Report writing experience.
• Experience in using patient administration systems.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Mid and South Essex NHS Foundation Trust

Southend, Britannia Business Park, Southend on Sea, SS2 6GE

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