IT Technical Support Manager

IT Technical Support Manager

Position Summary:

This position will oversee and be responsible for the overall programmatic information technology needs for the Savannah River Ecology Lab (SREL). The manager will maintain the efficient operation of the SREL computer network, support staff, and facilitate IT hardware and software procurement and integration.

Responsibilities

• Maintain the efficient operation of the SREL computer network, including monitoring connections with campus and outlying buildings.
• Manage, troubleshoot, and repair hardware such as switches, routers, and wireless access points.
• Address employees’ software issues by communicating problems and solutions with faculty and staff.
• Evaluate and approve IT hardware purchases, ensuring compliance with network eligibility standards and mitigating vulnerabilities.
• Order and deploy approved IT hardware as required by SREL employees.
• Maintain, troubleshoot, and repair conference center hardware, AV equipment, and shared printers.
• Provide direction to a part‑time employee regarding IT needs and repairs.

Qualifications

• Minimum Qualifications: Bachelor’s degree in a related field or equivalent and 5 years of professional experience.
• Preferred Qualifications: Bachelor’s degree with 4 years of equivalent experience.

Physical Demands

Ability to lift 25 pounds and sit or stand for prolonged periods of time.

Job Details

• Title:
  
  IT Technical Support Manager (Classified as IT Support Professional III)
• FLSA Status:
  Exempt
• Full‑time, 1.00 FTE
• Salary Range: $55,000 - $68,000
• Work Schedule:
  
  Monday through Friday, 8:00‑5:00
• Location:
  
  Augusta, GA
• Posting Date: 06/22/2026;
  Position open until filled.
• Proposed
  
  Start Date:
  
  08/01/2026

EEO Policy Statement

The University of Georgia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or any other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR at hrweb.

Contact Information

Recruitment Contact:
Chris McBride (mcbride.edu)

Telephone:
Phone number not provided

Required Documents

• Resume/CV