Head of Business Planning and Visitor

Head of Business Planning and Visitor Experience

We are seeking a commercially astute Head of Business Performance to strengthen the Centre’s financial sustainability, ensuring effective business analysis, commercial viability assessment, and income growth across our operations.

The postholder will lead continuous improvements to the visitor experience, facilities management and commercial activities (cafes, retail offer and venue hire), and contribute to major projects, including capital development. As well as foster a productive, high‑performing working environment that supports collaboration and ongoing improvement.

The Head of Business Performance will have a successful working relationship with the Director and senior colleagues in the Executive Leadership team, working to support the strategic vision and long‑term planning for the Centre. They will also ensure that JBCE participates in the life of the University of the Manchester, contributing to its strategy ‘Manchester 2035’.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to People.

Any CV’s submitted by a recruitment agency will be considered a gift.

Enquiries about the vacancy, shortlisting and interviews:

Name: Tim Obrien

Email:

General enquiries:

Email:
People.

Technical support:

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.