Lead Business Functional Consultant

Position: Lead Business Central Functional Consultant
Job Title
- Lead Functional Consultant - MS Dynamics Nav/BC
Location
- Madurai
Work Shift : 5 PM - 2 AM

Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.

As one of the largest Microsoft Business Partner, we stay ahead of Microsoft and operate at the forefront of Dynamics innovation. Now we’re looking for thinkers, doers and creatives to join our community of Dynamics Developers. Working collaboratively, exchanging ideas globally and fostering a culture of continuous improvement, our Dynamics teams deliver over 4,500 projects, providing best-in-class solutions for the Food & Beverage industry.

Role Overview
We are hiring a mid-level  Functional Consultant  to support the post-live operations of our  Aptean Food & Beverage ERP  suite, including  bcFood  and  Just Food , all built on  Microsoft Dynamics 365 Business Central .
This position will be part of the  Global Operations expansion team in Bangalore , providing scalable, high-quality support and enhancement delivery to our North American customer base. You will be responsible for post-go-live service requests including scoping, minor enhancements, configuration, user enablement, and issue resolution.
This role requires deep familiarity with Business Central, excellent communication skills, and the ability to work cross-functionally in a virtual global team.

Key Responsibilities
Deliver  post-live ERP consulting services  for Aptean’s Food & Beverage ERP products (Just Food, bcFood, Aptean F&B)
Perform  functional analysis, configuration, and testing  of enhancement requests and small-scale changes
Participate in  scoping sessions  with onshore leads and translate client needs into actionable work plans
Document business requirements and prepare functional specifications for the development team
Collaborate with technical and QA resources to ensure high-quality solution delivery
Provide  functional support  for escalated issues requiring root cause analysis
Contribute to the team’s  work intake process , knowledge sharing, and process improvement initiatives
Work overlapping hours (at least 3–4 hours daily) with North American teams and customers

Required Qualifications
3+ years  of hands-on functional experience with  Microsoft Dynamics 365 Business Central
Proven experience in  ERP consulting or post-implementation support , preferably in the  manufacturing or food & beverage sector
Ability to independently handle  enhancement requests, user training , and  functional testing
Strong documentation and communication skills, with ability to clearly articulate requirements and outcomes
Experience working in a  global delivery model  or supporting international clients

Preferred Skills
Exposure to  Just Food, bcFood , or other Aptean F&B verticals
Familiarity with  AL language  or  BC extensions
Understanding of  food safety ,  lot traceability , or  industry-specific compliance workflows
Prior experience working in a  COE or shared services model

Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.