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Audio Visual Project Co-Ordinator

Job in Maidenhead, Berkshire, SL6, England, UK
Listing for: Unified Support
Full Time position
Listed on 2025-12-30
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 35000 GBP Yearly GBP 35000.00 YEAR
Job Description & How to Apply Below

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Brief Overview

Working within a rapidly expanding audio‑visual company, the role is to provide high‑quality operational support to our clients, customers and internal business functions. You will be the owner of the internal PM process, ensuring jobs are delivered within agreed timescales. This role is office‑based at our client’s HQ in Maidenhead, and all candidates will need to live within a commutable distance.

Benefits
  • Salary up to £35,000 based upon experience.
  • 28 days holiday, including the 8 bank holiday days – with incremental increases for long service.
  • Pension:
    Auto‑enrol commences at 3 months. After one year the client will match 5% contributions. A salary‑sacrifice option becomes available after one year of service.
  • Bupa health care after 6 months, including dental cover.
  • Bonus scheme: company scorecard bonus; eligible after probation; expected value 10% of base salary.
Accountabilities
  • Managing and coordinating team sessions and master project list as BTO owner.
  • Quality assurance of project collateral received and created for all projects across the team from start to finish.
  • Responsible for closing projects and ensuring the as‑built drawings are in configuration.
  • Creating and distributing RAMS when required.
  • Attendance at all BTO team calls for awareness of current projects.
  • Attend all PM team meetings to assist with project allocation and to allocate projects in the absence of the Operations Manager.
  • Managing small projects where there is no Project Manager – booking resource, coordinating procurement plan, agreeing on installation dates with the customer, arranging attendances with the customer, reviewing final sign‑off.
  • Assisting the sales team with internal documentation.
  • Preparing Subcontractor Scope of Works templates based on the Project Manager’s information, coordinating purchase orders with the ISEs.
  • Coordinating Site Survey Projects.
  • Arranging resources and booking dates with the customer.
  • Obtaining documentation and forwarding the site surveys to the Sales Consultant.
  • Supporting the Senior PC in day‑to‑day activities.
  • Processing PM and Design Team timesheets as allocated by the Operations Manager.
  • FOH phone answering.
  • IMS and Quality Policy awareness and development.
  • Supporting the PM or Operations Manager in calls/ad‑hoc administration requirements.
Essential Qualifications
  • Strong customer service and support focus, with a desire to deliver a high‑quality service.
  • Good interpersonal and communication skills.
  • Self‑motivated with the ability to take ownership and responsibility.
  • Ability to multitask, work under pressure, and meet tight deadlines.
  • A desire to learn and improve skills and knowledge.
  • Fast learner, energetic, enthusiastic.
  • Positive can‑do attitude.
  • Team player.
  • Good numeracy and written skills.
  • PC skills:
    Excel, Word, PowerPoint.
Critical Success Factors
  • Achieving high levels of customer satisfaction.
  • Demonstrating ownership of problems.
  • Delivering projects within agreed timescales.
  • Complying with departmental processes and procedures.
Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Information Technology

Industries

IT Services and IT Consulting

Location

Maidenhead, United Kingdom

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