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Admin/Call Handler

Job in Maidstone, Kent County, ME14, England, UK

Listing for: CMS - Recruitment

Full Time position
Listed on 2026-01-01

Job specializations:

Administrative/Clerical

Salary/Wage Range or Industry Benchmark: 8.5 GBP Hourly GBP 8.50 HOUR

Administrator/Call Handler

Temp role based in Sittingbourne

£8.50 p/h

A large and well-established social housing maintenance company is seeking to recruit a contract Administrator/Call Handler to join their busy team.

Your duties will include:

Taking calls from tenants regarding gas maintenance and repairs issues.

Liaising with engineers, tenants, and managers.

Chasing up tradesmen/engineers to ensure they have arrived at the correct property assigned on their PDA to carry out the works.

Dealing with and prioritising emergency call-outs.

Re-arranging call-outs for engineers when tenants are not home.

Assisting tradesmen when the job requires two men to carry out initial works.

Handling a backlog of queries from tenants regarding repairs issues.

Dealing with complaints and passing these to management when necessary.

Performing general administration around the office, such as processing tradesmen’s/engineers’ paperwork like timesheets.

Previous experience working within the social housing sector is essential.

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Admin​/Call Handler

Admin/Call Handler