Customer Service Coordinator

Customer Service Coordinator

Wrotham

£28 500 + On Call Bonus + Excellent Benefits

Our client is a leading Repairs and Maintenance business based in Wrotham.

Due to ongoing growth, they are currently seeking a Customer Service Coordinator to join their team on a full-time, permanent basis.

The Customer Service Coordinator will provide high-quality service levels to customers as well as support an internal team.

• Maintain internal CRM and call logging systems with updated information
• Liaise with customers regarding reactive maintenance issues, and schedule contractors to complete work on time and within budget
• Support Project Managers with the production of quotes, placing subcontractor orders, purchasing, and ensuring all necessary access permits are obtained for jobs

• Excellent customer service, organisational and administration skills
• Excellent telephone manner, confidence, and enthusiasm
• Excellent IT skills
• Experience in multi-tasking and working to tight deadlines
• Excellent team player with experience in delivering high standards of customer service

• 25 days holiday plus bank holidays, with an additional day at 3 years, another at 5 years, another at 10 years, and 2 more at 15 years
• Pension scheme
• Healthcare
• On call bonus
• Excellent benefits package overall

Monday to Friday 8 am–5 pm on-site at our office in Wrotham.

This is a fantastic opportunity to join a growing, friendly business that can offer ongoing training and development.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd.

January 18th 2026