Digital Champion

Community Support
• Digital Confidence
• Friendly Faces Wanted

Do you enjoy chatting to people, calming nerves, and making someone’s day that little bit easier? Fancy popping into a warm, welcoming hub where no amount of time is too small to make a difference? Then come and join our lovely volunteer team at WeClick CIC, Unit 101 The Mall, Maidstone.

We’re a community digital‑inclusion hub — the kind of place where:

✨ Someone learns to book their GP appointment for the first time ✨ A newcomer gets help logging into the NHS App ✨ A worried parent finds a friendly ear ✨ An older adult discovers the magic of a touchscreen without fear ✨ And occasionally… someone’s whole world gets a little brighter

• Offering a warm welcome and a listening ear
• Helping absolute beginners with very basic digital tasks (think: turning a phone on, navigating emails, scanning a QR code)
• Supporting people to access essential services (NHS App, benefit portals, housing portals, Learn My Way, etc.)
• Sitting alongside people who just need confidence more than “tech skills”
• Being part of a relaxed team of MHFA‑trained staff, fellow volunteers, and good‑hearted humans

helping with women‑only sessions, Golden Circle over‑50s mornings, ESOL learners, refugees/asylum seekers, learners in recovery, and people facing isolation

• To be a tech genius ❌
• Coding skills ❌
• Fancy jargon ❌

Any specific time commitment ❌ (a drop‑in hour here and there works wonders)

• Ability to talk to anyone without making them feel silly
• Basic use of mobile phones & everyday IT (Whats App, settings, NHS App… that level)
• Respect for all cultures, faiths, backgrounds and abilities
• A willingness to show up with a smile (tea provided, biscuits negotiable 😏)

• You’ll gain experience in community work, digital inclusion, wellbeing support, and MHFA culture
• You’ll become part of a diverse, laughter‑filled, busy little hub that’s become a lifeline for many
• You’ll meet people from all walks of life — 50+ Golden Circle members, Muslim women’s groups, refugees, people in recovery, older adults, and young learners finding their feet

We’re flexible, friendly and totally non‑judgemental. If all you can offer is an hour on a Monday or Thursday morning, that’s absolutely fine.