Head Of Project Delivery

Overview

Vacancy Number 5446
Vacancy Title HEAD OF PROJECT DELIVERY

Location:

Kent – location flexible for the right candidate. Ideally Southern Home Counties, within a sensible commuting distance of central South Kent, with strong geographical working knowledge of the UK.

Role description

This is a senior, business-critical leadership position within one of the UK's most respected names in high-security entrance and access control solutions. Working as the operational counterpart to the National Sales Manager, you will sit on the Senior Leadership Team and hold responsibility for the strategic oversight, governance and excellence of all project delivery, installation and commercial operational functions.

You will play a pivotal role in ensuring successful national project execution, protecting margin performance, mitigating risk, safeguarding Health & Safety, and delivering exceptional customer outcomes across some of the UK's highest-profile, most sensitive and mission-critical environments.

This role demands someone who can set the frameworks, standards and governance for operational excellence while empowering and developing multi-disciplinary teams to execute day-to-day activities with consistency, accuracy and pace.

Why This Role Stands Out

• A senior leadership role shaping national operational performance
• Drive governance, margin protection, H&S, risk, and operational excellence
• Lead project delivery across high-security sites, government assets and critical infrastructure
• Influence and collaborate across sales, commercial, operations and technical teams nationally
• Represent a brand known globally for premium engineering, innovation and delivery reliability

Key Responsibilities Commercial Governance & Operational Control

• Own the commercial governance framework for all projects, setting standards and ensuring compliance across the division.
• Ensure contractual reviews, negotiations, applications for payment, variation orders and final accounts are handled effectively.
• Safeguard margin performance by monitoring project and commercial activity and providing strategic direction.
• Oversee credit checks and cashflow adherence, ensuring risk is proactively mitigated.
• Maintain oversight of commercial reporting and system integrity (SIMPRO workflows), ensuring accurate, real-time data.
• Lead high-level commercial negotiations, escalating complex issues where required.

Project Delivery Leadership

• Lead, develop and mentor national operational and project delivery teams to achieve revenue, margin and performance objectives.
• Set expectations around progress, risk identification, reporting discipline and issue resolution.
• Drive backlog conversion and ensure accurate forecasting through structured engagement with team leads.
• Champion continual process, system and workflow improvements to elevate productivity and profitability.
• Chair regular operations meetings with strategic focus, clarity of direction and measurable outcomes.
• Strengthen cross-functional collaboration to ensure seamless handover from sales to delivery.

Installation Technical Resource Oversight

• Own the training and development framework across project delivery and installation teams.
• Identify skills gaps and implement targeted upskilling programmes.
• Embed a culture of professional development, continuous improvement and technical excellence.

Sub-Contractor Network Management

• Oversee the vetting, selection, onboarding and performance management of sub-contractors.
• Set criteria and governance for approval, monitoring and ongoing performance evaluation.
• Maintain strong relationships with key subcontract partners to ensure delivery consistency and compliance.
• Ensure all subcontract activity aligns with commercial, operational and H&S expectations.

Site Operations, Health & Safety & Risk Management

• Provide strategic oversight for all site-based activity, ensuring compliance with legislation and internal standards.
• Own the frameworks for risk identification, assessment and mitigation across all project environments.
• Ensure robust H&S practices are implemented and continuously monitored. Oversee incident reporting, investigation and closure, including near-miss learning…