Sales Advisor

Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.

This position is for our brand new store opening in Maidstone! Address:
Unit 16, Fremlin Walk, Earl St, Maidstone ME14 1PP
, UK.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

High on energy, low on ego, and with a little bit of humour! You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

• Engage customers and advise them on products.
• Provide a best‑in‑class customer experience.
• Follow store operational and safety procedures.
• Maintain store cleanliness and visual merchandising standards.

• Relevant experience in a similar position within retail or hospitality.
• Customer‑service mentality and team‑player work ethic.
• Decision‑making and problem‑solving skills.
• Good attention to detail, organised and structured.

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Quarterly product allowance
• Numerous wellbeing initiatives and EAP
• Company & Team Events

Entry level

Part‑time

Cosmetics

Referrals increase your chances of interviewing at Rituals UK & Ireland (B Corp™) by 2x.

All your information will be kept confidential according to EEO guidelines.