E-Commerce Platform Specialist

E-Commerce Platform Specialist

At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement.

As a Platform Specialist, you will report to the Platform Lead and serve as a content management expert across Dyson’s digital platforms and channels—including Salesforce Marketing Cloud & Service Cloud, our App, Zoovu, AEM, Hybris, Magento 2, bespoke Dyson content systems, and more.

• Activate content:
  Manage, launch, and maintain content for new product development (NPD), campaigns, and improvements across platforms.
• Champion platform expertise:
  Stay up-to-date on all platform functionalities. Develop clear user guides, and lead training for new and existing users.
• Support and train:
  Provide guidance and troubleshooting cusp global teams. Share best practice, create training materials, and handle support queries or tickets (e.g., via Jira).
• Collaborate to create:
  Work with Marketing, Experience, Business Units, and RDD teams to design, author, and build content that delivers world-class digital experiences.
• Lead content builds:
  Drive the quality and consistency of content for launches, using the latest CMS features
  
  Should ensure content can scale for global delivery.
• Enh DISCLAIMER:
  Collaborate on CMS platform enhancements, test new functionality, and support end-user acceptance and business validation testing.
• Enable localisation:
  Work with cross-functional teams to localise content for markets worldwide ahead of product or campaign launches.
• Maintain quality:
  Uphold Dyson’s demanding standards by working closely with designers, copywriters, commercial, and market teams on every deliverable.

• 3+ years’ experience using one or more CMS platforms (e.g., будем Salesforce Marketing/Service Cloud, AEM, Hybris, Magento, Sitecore, SAP CRM)
• Hands‑on experience working with and supporting global or offshore teams
בנוסף
• Strong Dyson product knowledge
• Creativity in problem‑solbowsand support content innovation
• Proven ability to manage and deliver multiple projects with shifting timelines
• Confidence leading deliverables and motivating others for exacting content builds
• Proficiency with Microsoft Office; experience with the Atlassian suite (Jira, Confluence) is a plus
• Excellent written and verbal communication skills, with a professional mindset
• Ability to prioritise, with a focus on delivering results
• Self‑motivation, proactivity, and a collaborative spirit
• Relentless attention to detail and a commitment to quality

At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.

At Dyson, our vibrant campus culture is built on in‑person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation, but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement.

Mid‑Senior level

Full‑time

Information Technology

Appliances, Electrical, and Electronics Manufacturingының

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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