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HelpDesk/Support Technical Support IT Support Desktop Support

L1 Help Desk Support Specialist & Troubleshooter

Job in Manama, Bahrain
Listing for: Sharp Brains
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 14000 - 17500 BHD Yearly BHD 14000.00 17500.00 YEAR
Job Description & How to Apply Below
A technology firm in Bahrain seeks a Level 1 Support Technician responsible for providing support via phone, email, chat, and ticketing systems. You will troubleshoot basic hardware, software, and network issues and assist users with login and access problems. The role requires logging incidents in a help desk tool and following IT policies. Ideal candidates should demonstrate strong customer service skills and technical knowledge in Windows OS and MS Office.

This position is key to ensuring efficient IT support and user satisfaction.
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