Restaurant Manager - Italian Cuisine

Job brief:

We are looking for a Restaurant Manager for an Italian fine dining restaurant to lead all aspects of the business. You will deliver a high-quality menu and motivate the staff to provide excellent customer service.

Role

• Ensuring the Restaurant service, it's runed smoothly and following the General Manager direction
• Guide employees to follow and respect the restaurants standards
• Monitor employee productivity and provide constructive feedback and coaching
• Organize workflow and ensure that employees understand their duties and task, following the Operational Standards
• Supervise the Opening, Interval and Closing duties for the FOH departments
• Set goals for performance achievements, including training, and briefing on policies

Operations

• Supporting the team to understand performance, targets, and goals
• Scheduling work hours and shifts
• Sharing company updates, financial results, and new objective
• Assisting the management team in resolving emergencies such as quality or costumer problem that might be escalated to the team
• Assisting in the team retention, supported by 'one to one' and appraisals created accordingly to the position
• Be involved in the hiring and firing activities

Skills and Requirements:

• Proven work experience in Italian cuisine as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• BSc degree in Business Administration; hospitality management.
• Require is the capacity to take decision supporting the Management team
• Strong verbal and written communication with the guests and all the departments
• Be a leader whose employee feel open to communicating with by working on interpersonal skills
• Time management is a very important skill to have, to get everything done on schedule
• Ability to manage conflict well, issue come to resolutions and successful relationships are developed