Team Leader, Retail

TEAM LEADER - RETAIL | MAF RETAIL | HYPERMARKET BAHRAIN ROLE SUMMARY

The Team Leader is responsible for implementing quality, range and freshness standards to facilitate an exceptional customer experience in order to achieve set sales targets. The team Leader is key a motivator ensuring all team members are working optimally, and that any problems are addressed immediately so that they do not impact customer service. Coaching and development is a critical responsibility to deliver an exceptional customer service within assigned section.

• Oversee and implement the commercial policy agreed for the store pricing
• Negotiate internal promotions with suppliers to enforce the image of discount inside the section (Promo-Book)
• Ensure proper stock management (Preparing stock reports, stock value, control out of stock, stock replenishment orders and merchandise deliveries)
• Maintain the goods in the designated areas and keep them in good condition
• Manage and control displays to ensure correct pricing and Plano-gram is implemented at all times
• Enforce safety, health and security rules as per internal standards and external rules and regulations
• Control orders and follow up on deliveries
• Monitor the NPS in the section work on improving areas that needs development.

• Diploma in Commerce or Finance
• 3+ years in Retail operations role
• Experience in FMCG or Textile or Light / Heavy household
• Inventory and merchandise integrity

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.