Reception​/Administrator

Job Summary

We are looking for a friendly, proactive, and organised Reception/Administrator to join our team on a 12‑month fixed‑term contract, with the possibility of becoming permanent depending on service needs. This is an excellent opportunity to play a key role in supporting the smooth running of a busy medical practice, where your contribution will make a real difference to patient care and the efficiency of our services.

You will be the first point of contact for patients, providing a welcoming and professional service both in person and over the phone. If you enjoy working in a fast‑paced environment, have strong communication skills, and take pride in delivering excellent customer service, we would love to hear from you.

• Greet patients and visitors, ensuring a friendly and professional experience
• Answer telephone calls and respond to patient queries promptly
• Book and manage appointments using clinical systems
• Handle administrative tasks such as filing, scanning, and updating records
• Support the wider admin team during busy periods and assist with general office duties

Market Street Medical Practice is a well‑established GP surgery in Droylsden, committed to providing high‑quality care to our local community. Our team is friendly, supportive, and dedicated to working collaboratively to deliver excellent patient services. We value teamwork, professional development, and creating a positive working environment where everyone feels appreciated. Joining us means becoming part of a practice that prioritises patient care while supporting staff with training opportunities and a strong work‑life balance.

• Date posted: 27 November 2025
• Salary:
  Depending on experience
• Contract:
  
  Fixed term
• Duration: 1 year
• Working pattern:
  Full‑time
• Reference number: A1055‑25‑0001
• Job location:
  
  76 Market Street, Droylsden, Manchester, M43 6DE

• Provide administrative support to clinical and non‑clinical teams
• Manage patient queries via phone and email
• Maintain accurate records and update patient systems
• Assist with appointment scheduling and document handling
• Support the wider admin team during peak periods

Essential

• Strong IT skills (Microsoft Office, clinical systems desirable)
• Excellent communication and organisational skills
• Ability to work under pressure and prioritise tasks

Desirable

• Experience in a healthcare setting
• Knowledge of NHS processes

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Market Street Medical Practice
76 Market Street
Droylsden, Manchester
M43 6DE

Employer's website: (Use the "Apply for this Job" box below)..ma