Operations Administrator

Your new company
Hays are recruiting for a temporary to permanent Operations Administrator for an established organisation within the financial services sector who is seeking a highly organised and proactive Operations Administrator to support a specialist project team.
Your new role
This temporary‑to‑permanent role will suit someone with strong administrative capability, excellent communication skills, and the ability to manage multiple priorities within a fast‑paced environment. The successful candidate will play a key role in coordinating daily operations, managing critical correspondence, and ensuring the smooth running of project workflows.

Key Responsibilities

Email & Correspondence Management
Manage shared project inboxes, including triaging, tracking, and responding to incoming communications.
Ensure timely routing of queries, following up where needed to maintain service standards.
Maintain high levels of accuracy and professionalism in all written communication.
Administrative & Operational Support
Provide day‑to‑day administrative assistance to the project team to ensure smooth operational delivery.
Support in preparing, organising, and maintaining project documentation.
Assist with general office and organisational tasks as needed.
Document Coordination
Process internal requests for project‑related documents, ensuring accuracy and confidentiality.
Retrieve, compile, and distribute documentation in line with defined procedures.
Maintain structured and compliant filing records.
Complete ad‑hoc operational tasks contributing to project milestones and team efficiency.
Identify opportunities to streamline or improve administrative processes.

What you'll need to succeed

1-3 years' experience in an administrative, coordination, or office support role.
Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Excellent organisational and time‑management skills.
Confident written and verbal communication.
Ability to work independently as well as collaboratively within a small team.
High attention to detail with strong problem‑solving abilities

What you'll get in return

Hybrid working is available.

This role offers a genuine opportunity to transition into a permanent position based on performance and project requirements.
Salary between £30,000 - £35,000 dependent on experience. What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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