Customer Supply Manager

Position: Customer Supply Manager - 12 Month Fixed Term Contract
We are PZ Cussons. Our purpose is
** For everyone, for life, for good**.Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.
** POSITION SNAPSHOT
***
* Job title:

Customer Supply Manager
***
* Location:

Manchester
**** Contract type: 12 Month Fixed Term Contract
**** WHO ARE WE
** PZ Cussons is a FTSE
250 listed consumer goods business, headquartered in Manchester, UK. We employ around 2,600 people across our operations in Europe, North America, Asia-Pacific and Africa. Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Childs Farm, Cussons Baby, Imperial Leather, Morning Fresh, Original Source, Premier, Sanctuary Spa and St.

Tropez.

Sustainability and the wellbeing of our employees and communities everywhere are at the heart of our business model and strategy, and captured by our purpose:
For everyone, for life, for good.

If you want to join a business in transformation with exciting growth plans and the opportunity to work flexibly, apply to work for us today.

We have a fantastic opportunity for a
** Customer Supply Manager
** to join our
** Supply and Demand
** team here at PZ Cussons on a 12 month fixed term contract.

This is an ideal opportunity for any supply chain/operations professional who is looking for a role that will allow them to thrive on translating data into meaningful and impactful insights, managing multiple projects that collaborate with a diverse range of stakeholders across functions and externally, and want to be part of an evolving and exciting team that delivers success within an industry-leading company with well known and loved brands!
*
* The role:

** We have an exciting opportunity for a Customer Supply Manager to join our business! We are looking for a People Leader who is commercially minded and has a good track record within Supply Chain and Process Improvement to join our Customer Supply team here at PZ Cussons. While leading a team of Customer Supply Coordinator in guiding them to deliver our KPI targets (such as Customer Service Level and Case Fill), you will be driving excellent customer relationships and act as the key point of contact for the business units the team looks after.

Driving Customer Supply KPIs – CSL/Case Fill/Load Utilisation/Case fill/Engagement Coach, develop, manage performance of team Point of escalation for team queries

Communicating opportunities/risks to stakeholders
** Key

Skills:

*** A good track record of supply chain experience
* People leadership experience
* BEST Behaviours (Bold, Energetic, Striving, Together)
* Commercially Minded
* Process Improvement experience
* Knowledge, understanding and use of Microsoft Excel and SAP
* Ability to build strong relationships
** Knowledge/Qualification
** s:
* Degree in Supply Chain, Business, Logistics, or related field; postgrad (e.g. MSc, MBA) preferred.
* Strong expertise in supply chain and S&OP/IBP processes.
* Proven leadership in managing and developing cross-functional teams.
* Skilled in ERP systems (e.g. SAP), forecasting tools, and data analytics.
* Commercially aware with experience in customer collaboration.
* Strong analytical, strategic thinking, and problem-solving skills.
* Excellent communication and stakeholder engagement abilities.
** Technical/Professional

Experience:

*** Experience in Customer Supply, and S&OP/IBP processes.
* Proven track record of leading cross-functional supply chain or commercial teams.
* Demonstrated success in driving process improvements and systems optimisation.
* Experience managing through your team for best-in-class customer relationships and collaborating with retail partners.
* Skilled in interpreting data to influence strategic decisions and performance outcomes.
* Familiarity with FMCG or similar fast-paced, customer-driven environments
** Equal Opportunities:
** At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds and your unique perspective helps us develop brands and create new products for our consumers.

If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.#LI-CE1#LI-Hybrid
** PZ Cussons is big enough to make your mark, small enough to make it yours.
** Apply to join us!
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