Data Analyst​/Administrator

Data Analyst/Administrator Full‑Time Starting Salary £28,000 Per Annum

Are you self‑motivated and pro‑active? Proficient with Microsoft packages? Analytical mind? Worked with a variety of data systems? If you answered yes, this may be the next role for you. This opportunity is within our contract administration team, providing operational assistance to the Network Rail contract. The role will work closely with clients and operational teams to ensure great customer service and monitor performance.

• Support the Contract Management Team in day‑to‑day functions of EV operations and overall administration, including analysing EV and ANPR camera data.
• Promote operational excellence and best practice, forming close partnerships with internal and external stakeholders.
• Ensure operating procedures comply with both APCOA Parking UK and Network Rail.
• Liaise with Network Rail, its third‑party partners, and internal APCOA stakeholders regarding all EV matters.
• Advise line manager/Contract Manager on cost efficiencies and support generation of additional revenue across the contract.
• Advise on operational challenges impacting EV performance and propose solutions.
• Manage new site mobilisations and setups for EV charging.
• Monitor EV Point and ANPR performance across the Network Rail parking estate, including fault reporting and resolution.
• Support the contract and contribute to delivering all client and APCOA local SLA and KPIs.
• Provide additional support to operations teams, including site visits, health and safety inspections, and ad‑hoc enforcement.

• Previous experience within an operational role.
• Experience working with multiple stakeholders.
• Experience with reporting and cost controls/budgets.

Do you think you could be the right person for this role? If you have a passion for excellence, a knack for managing contracts, and a drive to elevate customer experiences, we want to hear from you.
APPLY NOW!

We are committed to ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organization. We offer a motivating environment where successes are shared and individuals have development opportunities to fulfil their potential while aiming for excellence.