Manager - Global Business Services

Job description Manager - Global Business Services (107743)

Base

Location:

London, Birmingham, Bristol, Manchester or Newcastle Upon Tyne

The KPMG Global Business Services (GBS) consulting team is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting‑edge solutions across the UK. Working on complex engagements from Corporates, Private Equity, Infrastructure, Government, Healthcare and Financial Services this team is responsible for the delivery of cutting‑edge technical solutions and trusted to get it right first time.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Our GBS consulting practice is a priority area for significant and strategic global growth. In a changing world with numerous technology disruptors impact the workforce, our services are more in demand than ever. We focus on delivering seamless enterprise value through all‑round experience, enhanced effectiveness and efficiency cost‑saving initiatives.

Our mission is to be the leading GBS and Business Process Outsourcing consulting practice in the UK market, to be number one in our focus markets (Public Sector, Consumer, Energy and Banking), and to be recognised as innovators in GBS next generation thinking, solutions, technology and BPO advisory.

Play a key role in delivering cross‑functional programmes and projects of a large size and complexity, including the shaping, planning, managing and delivery of engagements, the writing of client reports and quality assurance of work products.

Supporting engagement risk management and assurance and engagement commercials ensuring the Firm’s risk management processes are implemented appropriately and effectively.

Coaching and mentoring colleagues across the GBS team to support individual team member development needs and enabling career growth.

Supporting the establishment and development of relationships both internally within KPMG and externally with clients, as well supporting business development activity to secure future programmes of work.

Supporting and contributing to the development of proposals and client presentations. Identifying opportunities to expanding existing engagements to address client challenges or business areas beyond the initial scope.

Supporting the design and creation of KPMG specific GBS propositions, assets and intellectual property.

• Have experience in consulting or industry with specific relevance to Global Business Services
• Deep domain expertise in one or more relevant business processes within GBS e.g. Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics
• Be an excellent team player with strong interpersonal and communication skills, a growth mindset with drive for impact and an ability to work with ambiguity
• Hands on knowledge of project management methodologies and preferably certified project / programme management or strong experience in leading large projects and/or process migrations and transitions with experience of delivering to deadlines and required quality standards including experience coaching and mentoring team members
• Be able to demonstrate a deep understanding of the GBS operating model including systems, data, processes, controls and governance
• Meet as a minimum the requirements of Baseline Personnel Security Standard as outlined:

• Have experience of working in the public sector with organisations across one or more of our key markets i.e. Central Government, Healthcare, Higher Education, Infrastructure, Local Government and Policing
• Have an ability to articulate trends in GBS and the challenges facing organisations across the public sector
• Have knowledge and understanding of end-to-end…