Statistician​/Analyst

Support Statistician/Analyst – National Highways

Location:

Birmingham, Exeter, Guildford or Manchester. Occasional travel to other National Highways locations and key external stakeholder offices will be required.

Join to apply for the Support Statistician/Analyst role at National Highways
.

This role is supported by a pay range that reflects your skills and experience; external candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

As a Support Statistician / Analyst you will be responsible for supporting the Network Analysis & Statistics team to produce high-quality analytical outputs, helping National Highways make informed decisions.

• Supporting the production of regular reports showing patterns and trends in performance indicators, including developing tools and dashboards to make processes more reliable and efficient.
• Participating in analytical and statistical projects supporting business areas such as customer satisfaction, road user safety performance and delay performance – querying datasets, applying analytical and statistical methods, and designing effective data visualisations.
• Coordinating and responding to data and information requests (e.g., parliamentary questions, freedom of information requests, customer inquiries) within agreed timelines.
• Supporting the development of resources such as training guides and data dictionaries to enable high‑quality use of data across the business.
• Providing administrative support, as appropriate, for projects across the team.

• Able to demonstrate strong numerical competence and an understanding of statistical and analytical techniques.
• Knowledge of analytical and statistical computing tools, data query languages or mapping software for interrogating large data sets (e.g., Python, SQL, Power
  
  BI, Databricks or similar).
• Able to communicate analytical results effectively.
• Experience working to tight deadlines without compromising on quality.
• Work experience in a similar analytical role or a relevant qualification in a numerical discipline (e.g., level 4 apprenticeship; undergraduate degree).

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this are our values of passion, integrity, safety, teamwork and ownership.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

• Mid‑Senior level

• Full‑time

• Analyst