Product Management, Rides

Join to apply for the Product Management, Rides role at .

You will be part of the Trips Business Unit of  and work within the ‘Rides’ Product Family. The Rides teams at  look after our pre-book taxi and rail product experiences across all platforms.

They are responsible for creating and maintaining a highly intuitive and delightful customer experience from searching for a mode of transport, exploring product options, right through to ensuring the customer has everything they need for a hassle‑free pick‑up and journey.

This particular role sits within our Supply group which is responsible for the Rides booking engine and core booking flows.

The role will require a strong technical acumen and good understanding of how products are architected. You will work very closely with technical counterparts and should be confident in your understanding and knowledge so you can challenge technical designs to balance business outcomes with technical excellence of the platforms.

Product Managers work with a product delivery team to drive the rapid and robust delivery of amazing products for our customers. We are looking for a highly motivated Product Manager who thrives in a fast‑paced, collaborative environment and lives to delight the user across our core systems, enabling us to make pre-book taxi bookings at scale on the fastest growing platform.

You will be responsible for delivering product excellence and innovation within your product delivery team but also supporting others across both the product group and wider organisation.

• Develop a deep understanding of current and future customer, business and other trip vertical needs, translating that into a solid vision and proposition.
• Own the strategy and roadmap for your product to deliver against those needs.
• Work with your team of developers, testers and designers to deliver experiences which delight our customers, supply partners and our own  colleagues.
• Manage prioritisation and trade‑offs between user experience, performance and operational support.
• Communicate with your key stakeholders to keep them up‑to‑date and bought into your product phasing and development.
• Work with agile coaches and your team to drive continuous improvement.
• Take ownership of gathering requirements by working with cross‑functional teams.
• Collect, understand, and communicate the business requirements for Products and Services by translating them into user stories and acceptance criteria.
• Facilitate workshops to expose problems, identify solutions and create alignment across stakeholders.
• Work with Product Teams to estimate backlog items and ensure optimal flow through the delivery process.
• Gather, analyse, and report on success metrics to benchmark and measure the performance of the product.
• Ensure that the appropriate compliance and resilience is built into solutions.

• Experience working in product management minimum 3 years.
• Strong technical background and ability to understand the technical architecture of how a product works and be involved in shaping this alongside engineering counterparts.
• Strong experience working on technical, ‘back‑end’ or platform products.
• Able to understand complex systems and data flows and work closely with engineering counterparts on the design and implementation of these systems.
• Strategic thinker: comfortable with everything from ‘helicopter view’ right down to getting your hands dirty.
• Robust business analysis skills, techniques including writing user stories, acceptance criteria and documenting requirements.
• Experience completing excellent product discovery.
• Proficient in working within an Agile product‑oriented organisation.
• Solid experience of running workshops.
• Experience communicating concepts and ideas to stakeholders at all levels within organisations.
• Confident personality to influence decision‑making at all levels within an organisation.
• Ability to simplify complex problems into component parts and evaluate systematically.
• Evidence of problem solving and providing creative solutions.

• Experience of working with technical products, APIs, databases and other…