Digital Operations Coordinator

TEST VACANCY – Digital Operations Coordinator

Company:
Career Poster Test Company (fictional)

Location:

Manchester – Hybrid (2 days office)
Salary: £32,000–£36,000

Contract:

Full-time, permanent

About the role

We are looking for an organised Digital Operations Coordinator to help improve our internal systems, reporting and team workflows. You will support CRM administration, monitor performance data, manage supplier queries and work with colleagues to streamline everyday processes.

Key responsibilities

• Maintain CRM records, user permissions and data quality.
• Build weekly reports in Excel and create simple performance dashboards.
• Support onboarding, system training and internal documentation.
• Coordinate tasks across operations, sales and customer support.
• Identify opportunities to automate repetitive processes.
• Liaise with external software suppliers to resolve issues.
• Follow GDPR and information security procedures.

Essential requirements

• At least 2 years’ experience in operations, administration or CRM support.
• Strong Excel skills, including pivot tables and lookups.
• Confident communicating with colleagues and managing deadlines.
• Experience using a CRM such as Hub Spot, Salesforce or Zoho.
• Good understanding of data protection and confidentiality.

Desirable

• Experience with Power BI or Looker Studio.
• Experience documenting workflows or using automation tools.