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Customer Service Rep HelpDesk/Support

Customer Experience & Complaints Specialist

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Hairby Zindzi
Full Time position
Listed on 2026-01-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A beauty brand in Manchester is seeking a Customer Complaints Specialist dedicated to enhancing customer experience and safeguarding brand reputation. In this role, you will address customer concerns regarding online orders and services while resolving complaints with empathy. The ideal candidate will have strong communication skills and experience in customer service or complaints handling. This position requires a calm demeanor and the ability to effectively manage multiple complaints.

Passion for helping customers is essential.
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