Hybrid Complaints & Resolution Lead Customer Success
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-01-09
Listing for:
Citation
Full Time
position Listed on 2026-01-09
Job specializations:
-
Customer Service/HelpDesk
-
HR/Recruitment
Job Description & How to Apply Below
A leading HR and compliance consultancy is seeking a Customer Complaints & Resolution Manager to lead the resolution process for customer complaints. The successful candidate will handle complex issues with empathy, dig into the root causes of complaints, and deliver meaningful improvements. Candidates should have a track record in complaints handling and possess strong communication skills. This hybrid role offers a competitive salary and a variety of employee benefits.
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