More jobs:
Lead Helpdesk
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-01-09
Listing for:
RG Setsquare
Full Time
position Listed on 2026-01-09
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
Lead Helpdesk Coordinator
Location:
Manchester
Salary: £30,000
About the Role:RG Setsquare are working with a reputable client in the FM sector. Our client, a trusted provider of commercial maintenance services, is seeking an experienced Lead Coordinator to join their team to oversee a team on a fantastic commercial contract.
This is a fantastic opportunity to work with a nationwide maintenance company offering a competitive salary and a supportive working environment.
Key Responsibilities- Manage and support the operations of the companies central help desk
- Support and manage engineers, contracts managers and clients
- Delegate tasks
- Raise PO's and work orders
- Manage performance scores
- Mentor team
- Complete all required paperwork and reports promptly and accurately.
- Experience in a similar role
- Extensive knowledge of commercial FM
- Excellent problem-solving abilities.
- Experience with CAFM systems.
- Professional and customer-focused approach.
RG Setsquare is acting as an Employment Agency in relation to this vacancy
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