Delivery Assessment Engineer

Our top telecoms client is looking for a Delivery Assessment Engineer to join their team on a staff basis

Our Client has a requirement for a Delivery Assessment Engineer, who will be required to work on a staff basis in Irlam/Shropshire.

• The Assessment Engineer plays a key role in supporting field readiness, infrastructure deployment, and customer order fulfilment. Sitting within the Delivery Assessment function, this role combines traditional surveying and plant protection responsibilities with modern service assurance duties - ensuring build and connection activity is efficient, compliant, and Right First Time (RFT).

This hybrid field-based role supports the technical assessment of infrastructure delivery, identifies and resolves field blockers to customer installations, completes excess construction charge (ECC) scoping, and helps maintain the resilience of deployed assets. The role operates cross-functionally with design, build, service, and installation teams to protect both service outcomes and infrastructure integrity.

• Lead complex surveys and infrastructure assessments to enable cost-effective and compliant deployment of new network assets, including poles, ducts, and overhead routes.
• Provide senior technical oversight during customer installations, validating engineering plans and resolving high‑risk blockers to support successful delivery.
• Represent Freedom Fibre in joint site visits with third‑party civils and build partners, offering expert judgement on feasibility, constructability, and safety planning.
• Take ownership of non‑standard or escalated installations, executing in‑field decisions where required to maintain build momentum and minimise delay.
• Oversee the resolution of field‑based issues impacting live customer connections, acting as a technical escalation point within the team.
• Manage stakeholder interactions on‑site, particularly in sensitive or high‑impact locations, advising on solutions that meet engineering and customer standards.
• Scope and validate ECCs (Excess Construction Charges), ensuring high accuracy and completeness in support of the planning and commercial teams.
• Prove the fluidity of proposed overhead and underground routes by validating continuity, access, and constructability for planned connections and build. This includes planning for duct provision through test rods and ropes (TRR), verifying requirements, resolving line‑of‑sight (LOS) issues for overhead deployment, and locating and resolving network issues (faults).
• Confirm that all planned infrastructure has the appropriate permissions and consents in place, including wayleave and permit‑to‑work (PTW) requirements, and progress relevant documentation to the appropriate department for resolution or approval.
• Collaborate with contractors, planners, and internal teams to ensure infrastructure proposals are deliverable, scalable, and meet field‑readiness standards.
• Lead the execution of pre‑connection activities including pole hangs, final route validation, and pre‑build quality assurance to support Right First Time outcomes.
• Act as a senior interface between engineering, service desk, and operations teams, facilitating the timely resolution of complex or high‑profile cases.
• Maintain high standards of documentation and reporting across site visits, risks, and issue resolution activities.
• Champion safe working practices across all field interactions, supporting audits and driving continuous improvement in site safety culture.
• Advise on process enhancements and field deployment models based on live observations and stakeholder feedback.

• Practical knowledge of telecoms infrastructure and deployment methods, including civils, poles, ducts, fibre routing and customer installs.
• Experience working in a field operations, survey, or service assurance capacity.
• Ability to assess and document complex installation scenarios and build constraints.
• Familiarity with ECC processes and experience producing costed infrastructure recommendations.
• Comfortable using GIS and job management tools to document, track, and plan field activity.
• Solid understanding…