Technical Water Quality Officer

Job number UU04275 Country United Kingdom Region Manchester Location name Davyhulme Wastewater Treatment Works, Trafford Way, Urmston, Manchester, M17 8DD
Posting End Date 20/01/2026 Band 6a Role Type Internal Secondment Salary £36,659

Salary - £36,659
Work Type - Onsite
Job Location - Davyhulme Wastewater Treatment Works, Trafford Way, Urmston, Manchester, M17 8DD

Role Type - Internal Secondment
Employment Type - Full Time
Working Hours -

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long‑term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance‑related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company‑funded scheme
• My Gym Discounts  - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• Share Buy
• Enhanced parental leave schemes

• Oversees long‑ and short‑term planning for calibration, validation, verification, and documentation of accredited sampling activities to maintain UKAS accreditation.
• Acts as the main focal point for Water Quality Team, responsible for training and auditing officers in line with UKAS, ISO
  17025, DWTS,Mcerts, and other regulatory standards.
• Provides key planning and quality support across Water and Scientific Services, assisting internal and external clients and supporting the Water Quality Officer Team Leader.
• Manages and conducts sample collection and field tests for regulatory and operational purposes, ensuring compliance with DWI and EA standards.
• Collects samples from diverse sources (“bath to bay” and “source to tap”) for compliance, environmental monitoring, incidents, and customer complaints, helping United Utilities meet its sampling commitments.

• Acts as local expert for USample, TAPS, and scheduling systems, managing modifications and ensuring seamless sampling operations; provides business continuity during system failures.
• Prepares and distributes sample sheets and labels when systems are unavailable, ensuring compliance with Water Regulations, DWTS, OSM,Mcerts, and ISO 5667.
• Maintains quality systems for sample planning and scheduling to achieve and sustain UKAS and other regulatory accreditations; champions quality control and continuous improvement.
• Coordinates maintenance and repair of field testing equipment (e.g., pH meters, Chlorometers, Turbidity meters, fridges) and manages daily stock levels for Water Quality Officers.
• Oversees courier contractor performance locally, promotes best practice sharing, and drives continuous improvement within Water and Scientific Services.

• Able to undertake all scheduling tasks for regulatory, operational, and customer complaint sampling. Ensure Water Quality Officers’ skills and availability are kept up to date for use by USample and other associated scheduling tools.
• Maintain relevant and up‑to‑date Continuous Professional Development (CPD) records…