Agency Loan Servicing Specialist

Agency Loan Servicing Specialist – Barclays

Location:

Manchester, England, United Kingdom

Join us at Barclays as an Agency Loan Servicing Specialist, where you will support our Wholesale Lending team with day‑to‑day loan processing, transaction review, reporting, trade settlements and issue resolution. This dynamic role requires precision, collaboration and a deep understanding of loan operations.

• Support day‑to‑day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise.
• Monitor the bank’s lending operations to ensure efficiency, effectiveness and compliance with regulatory requirements.
• Collaborate with teams across the bank to align and integrate Wholesale Lending processes.
• Identify areas for improvement and provide recommendations for change.
• Develop and implement procedures and controls to mitigate risks and maintain operational efficiency.
• Develop reports and presentations on Wholesale Lending performance and communicate findings to senior stakeholders.
• Identify industry trends and implement best practice in Wholesale Lending services.
• Participate in projects and initiatives to improve Wholesale Lending efficiency and effectiveness.

• Strong expertise in syndicated loan structures, agency roles, and the full lifecycle of syndicated lending, including servicing platforms like ACBS and Loan IQ.
• Proven ability to manage operational projects, streamline workflows, and lead issue resolution across internal and external stakeholders.
• Skilled in defining and reporting operational metrics and risk indicators, with a proactive approach to identifying and mitigating risks.
• Deep understanding of payment processing, financial transaction verification, and strengthening control frameworks within loan servicing operations.
• Strong stakeholder engagement and communication skills, with the ability to manage workflows, prioritise tasks, and support change initiatives effectively.
• Proficient in data visualisation using Excel, Power BI, or Tableau to present complex information clearly for decision‑making.
• Consistently applies a risk and control mindset, ensuring compliance and promoting accountability across all operational activities.

• Provide advice and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
• Lead a team performing complex tasks, set objectives and coach employees.
• If the position has leadership responsibilities, demonstrate clear leadership behaviours to create an environment for colleagues to thrive.
• For an individual contributor, lead collaborative assignments and guide team members.
• Consult on complex issues; provide advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures in support of control and governance.
• Take ownership of managing risk and strengthening controls in relation to the work done.
• Collaborate with other areas of work to align with business strategy.
• Engage in complex analysis of data from multiple sources to solve problems creatively and effectively.
• Communicate complex information to sensitive or hard‑to‑communicate audiences.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship.

• Entry level

• Full‑time

• Finance and Sales

• Banking and Financial Services