Senior Associate, Cash Processing​/Funds Transfer

Overview

Senior Associate, Client Processing Team Lead – Manchester, UK (hybrid).

• Supervise and manage the day-to-day operations of a small- to medium-sized client processing support team handling all aspects of client accounts, including solicitation, inquiries, and problem resolution.
• Manage the daily transactional workflow within the team and align team resources accordingly to complete daily tasks.
• Serve as the first line supervisor for task assignment and issue resolution, acting as the team’s initial point of contact for escalated issues.
• Guide, motivate, and develop staff to maximise individual contributions, professional growth, and effective teamwork.

• Associate degree in a related discipline or equivalent combination of education and experience is required;
  Bachelor’s degree preferred.
• Experience in technical elements and management preferred.
• Experience in the securities or financial services industry is a plus.

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.