Cash Allocations Administrator

Responsibilities

• Ensure accurate posting and allocation of customer payments in line with client instructions.
• Keep accounts up to date and support the Credit Control team in maintaining strong cash flow and customer relationships.
• Download daily bank statements and update banking spreadsheets.
• Post payments onto relevant accounts across multiple ledgers, from individual invoices to consolidated accounts.
• Provide daily and weekly reports on cash promised, received, allocated, and unallocated.
• Monitor debtor contact levels and assist in resolving unpaid balances.
• Prepare daily unallocated cash reports for collectors.
• Manage the UK remittance inbox and maintain remittance trackers and payment promise reports.
• Chase clients for missing remittance advice.
• Own the full cash posting process under guidance of the Credit Control Team Leader.
• Manage the Direct Debit collection process.
• Resolve cash-related queries promptly and accurately.
• Perform corrections and reconciliations as directed.
• Build strong relationships with internal stakeholders and clients to ensure smooth processes.

• Strong attention to detail and accuracy.
• Good numerical and analytical skills.
• Ability to work under pressure in a fast‑paced environment.
• Excellent communication skills, both written and verbal.
• IT literate with experience using email and Excel.
• A proactive approach to problem‑solving and building relationships.
• Previous finance or credit control experience is an advantage but not essential – full training provided.

• Mon – Friday 37.5hrs
• Location – Manchester
• Refer a friend for £1000 bonus (unlimited)
• Generous holiday entitlement
• Day off for your birthday
• Staff Awards
• Hotel and airline discounts
• Employee Assistance Programme

We're a global, multi award‑winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost‑effectively. We do this through a fusion of cutting‑edge‑technology and exceptional customer service. Our team comprises over 800 industry experts, delivering the right service at exactly the right moment – we are the trusted provider of hassle‑free travel management programmes for progressive businesses and organisations everywhere.

OUR COMPANY CULTURE IS… Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!

At Clarity we not only listen, we adapt and we deliver.

Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.