HR Shared Services Administrator

HR Shared Services Administrator - 12 month Fixed Term

Join to apply for the HR Shared Services Administrator - 12 month Fixed Term role at Mott Mac Donald

Locations:
Glasgow or Manchester, UK

Recruiter contact:
Alice Roostan

Mott Mac Donald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual.

As a proudly employee‑owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott Mac Donald is where people come to be brilliant.

Mott Mac Donald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.

The HR Shared Services Administrator will be based in our Glasgow/Manchester city centre office; however, you may be required to travel to our alternative office for business needs (training, team meetings etc). We do not expect this to be more than once every couple of months. Our office location offers ample opportunity to work alongside other members of our HR community which naturally will maximise your exposure to HR.

As part of the HR Shared Services team, you will have exposure to the full scope of an employee’s lifecycle. We are looking to fill this role quickly therefore encourage early applications as interviews will commence as soon as possible. This is an excellent opportunity to take your first step into our HR team at Mott Mac Donald.

• Case management through the Mott Mac Donald MyHR system.
• Cases will include requests such as reference requests, contractual changes, family friendly, resignations, new starter, probation etc.
• Gain knowledge and understanding of the processes within the HRSS team.
• Answer calls into the HRSS team in a timely manner.
• Become familiar with the requests that come through to the HRSS inbox and gain an understanding of how to process.
• Process accurate information within multiple HR systems.
• Reporting – complete actions required for monthly / ad‑hoc reports such as audit reports, payroll reports, starters/leavers, long service awards.
• Provide support when requested for other ad‑hoc tasks/projects.
• Monthly 1‑2‑1s through Connect People.

• Strong administration background.
• Customer experience.
• Working in a process driven environment.
• Experience of Microsoft packages:
  Teams, Excel, Word etc.
• GDPR knowledge and understanding of data privacy.
• Experience in using Service Now/ handling a busy inbox.

Please note that applications for this role will close at midnight on Monday, 19 January. As we may receive a high volume of interest, the advert could close earlier than the stated deadline.

Mott Mac Donald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

At Mott Mac Donald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well‑being, flexibility, and trust.

We put equality, diversity, and inclusion at the heart of our business, seeking to…