IT Supervisor

.IT Supervisor - Manchester, UK page is loaded## IT Supervisor - Manchester, UK locations:
London, United Kingdom posted on:
Posted Todaytime left to apply:
End Date:
January 31, 2026 (30+ days left to apply) job requisition :
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**** About Task Us:
**** Task Us is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, Task Us serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, Fin Tech, and Health Tech. The People First culture at Task Us has enabled the company to expand its workforce to approximately 45,000 employees globally.

Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at Task Us understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
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* What We Offer:

**** At Task Us, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.

Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within Task Us. Join our team today and experience firsthand our dedication to supporting People First.
**** IT Supervisor
******** As an IT Supervisor, you will:
***** You will develop and manage effective working relationships with other departments, groups and personnel. You will provide direction, supervision, and leadership to members of the Desktop Support/IT Support Team.
* You will be responsible for assigning and prioritizing work, setting expectations, promoting goals and priorities, and performance management.
* You will conduct periodic performance reviews of IT Support Specialists.
* You will oversee desktop support operations and ensure excellent customer service to all internal or external customers.
* You will provide expert technical support, training, and assistance to desktop support personnel on network computer system issues and on new technology.
* You will provide analysis on desktop related issues, determines problems, implements solutions, resolves or forwards work orders to appropriate personnel within the IT team (i.e. Sr. Network Administrator, Sr. Systems Administrator).
* You will coordinate with product development, and other internal departments to resolve issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future releases.
* You will provide assistance to other teams within the department (i.e. Sr. Network Administrator, Sr. Systems Administrator) to improve services, processes, roll out new applications, increase and promote security.
* You will ensure service level agreements are communicated and understood by the desktop support team.
**** Requirements:
***** Bachelor’s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT/Computer-related course.
* You must have minimum of 5 years IT support experience in Supervisory capacity and 7+ years of IT Support experience
* MCDST Certification is required
* Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair.
* Knowledge of I.T. requirements / demands in call center Operations and organization, particularly in the area of Operations support.
* Skilled technical writer able to document problems and solutions for customers and other technical support personnel.
* Strong time and project management skills.
* Excellent oral and written…