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IT Support IT Project Manager HelpDesk/Support Technical Support

IT Service Desk Lead: Mentorship, Escalations & SLAs

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Quantuma
Full Time position
Listed on 2025-12-21
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A dynamic IT services provider in Manchester is seeking an IT Service Desk Team Leader to lead and develop teams delivering exceptional IT support. This role involves managing performance, resolving technical escalations, and shaping service delivery processes. Candidates should have strong leadership skills, solid technical knowledge of systems like Windows and Microsoft 365, and experience in mentoring staff. A competitive salary and opportunities for professional development await the right candidate.
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