D365 CE Technical Lead

About HSO

HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success.

We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government.

HSO has been voted in the UK’s Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year
and finalist for D365 Sales & Marketing
.

People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun.

The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.

• To deliver application technical consultancy, implementation services, training and support to customers, prospective customers and operational process as required.
• To work in all areas of project lifecycle from RFP and Tender through to Implementation and support, with responsibility for technical solution design, delivery, and deployment.

D365 CE Services Director

• Work closely with Technical Architect to deliver the technical solution that fits with overall technical design.
• Define project Application Lifecycle Management (ALM) strategy.
• Manage Dev Ops: repositories, branching, solutions, build and release pipelines.
• Ownership of complex development items: C# plugins, JavaScript, PCF controls, and custom pages.
• Perform Tech design and customisation/code review/QA ensuring best practice coding standards are met.
• Identification and resolution of performance bottlenecks.
• For large projects, allocate development work to developers, manage development team on daily basis.
• Manage application issues both related to standard and bespoke code.
• Making sure that development satisfies the customer’s functional, technical and business requirements (FDDs & IDDs).
• Production of Technical Design Documents.
• Management and definition of environment landscape to fit project needs.
• To attend weekly project update call and give development update to wider project team.
• To be an active member of the HSO CE Services Team focused on implementing D365 solutions at our customers. This includes engaging with external customers to understand and shape requirements to achieve desired business outcomes.
• To support sales and the pre-sales team to ensure workable solutions for prospects are being promoted.
• Owns technical delivery on projects, with the ability to deep dive into the technical inquiries on proposed solution.
• To produce architecture and design documentation to agreed HSO standards.
• To understand the HSO project delivery methodology and apply this implementation approach to all HSO Projects.
• To work closely with project teams and act as a point of reference/escalation during the implementation, particularly through go-live advising/improving on scalability and performance of the solution.
• Act as a Technical lead and mentor colleagues to share knowledge.
• Plan and execute wave release updates.

Experience and Skills

• Solid experience on Dynamics 365 Customer Engagement Apps and Power Platform.
• Acted as a Technical Lead in at least 3 successful Dynamics CRM projects.
• Adept at Business Requirement Analysis Adept at working with functional consultants to translate business needs into viable technical solutions.
• Effectively communicating complex technical concepts, constraints, and solutions to both technical team members and non-technical stakeholders.
• Solid understanding and design of Environment Architecture.
• Good understanding of implementation methodologies.
• Exam passes for relevant…