Manager - Data and Analytics Transformation, Credit Cards

Job Description Summary

Help lead the transformation of how we use our data in the Credit Cards business. Working as a Data Strategy Manager you will play a crucial role as we migrate and transform our data and processes to the cloud. In this role you will have oversight of the migration, keep business and platform teams on track, make sure the right tooling and access are in place for analysts and product managers within the business, and define how we measure success.

You’ll combine expertise in cloud tooling, data product constructs and analytical tooling capabilities with data transformation. You’ll be expected to guide the transformation, provide strategic recommendations and insights in order to advise senior leaders. The role will be based in Chester or Manchester.

Help lead the transformation of how we use data in the Credit Cards business. As the Manager – Data and Analytics Transformation you'll play a pivotal role in migrating and modernising our data and processes to the cloud. You’ll oversee the migration plan, keep business and platform teams aligned, ensure the right tools and access are in place for analysts and product managers, and define how success is measured.

This is a strategic role where you’ll combine expertise in cloud tooling, data product constructs, and analytical capabilities with a passion for transformation.

Expect to guide the journey, provide insights, and influence senior leaders as we shape the future of data for Credit Cards.

• Own the migration plan and delivery cadence for the data transformation in the Credit Cards business. This includes scoping, understanding dependencies, and criteria for datasets and business processes in our migration to GCP.
• Keep teams on track by running stand‑ups and checkpoints across Business, Credit Cards Platform, and group-wide GCP enablement; surface risks/issues early and drive mitigations and decisions.
• Maintain a current list of Credit Cards datasets, reports, and batch/real‑time processes; track readiness, gaps, and sign‑offs.
• Tooling & access enablement:
  Ensure analysts and product managers across the business have access to and can use the right GCP tools (e.g., Big Query, IAM roles, gateways) and BI solutions, with robust controls.
• Explain technical ideas in simple terms, tailor updates for non‑technical audiences, and keep leadership and SMEs aligned.
• Success tracking and reporting: build simple dashboards/scorecards to show migration progress, business readiness, and outcome metrics.
• Continuous improvement: spot where extra support or expertise is needed; propose pragmatic fixes and process improvements to remove blockers.

• End-to-end ownership – confident in driving outcomes and keeping teams aligned.
• Cloud migration expertise – experience moving data from on‑prem to GCP and enabling access for analysts and product managers.
• Data know‑how – strong grasp of relational databases, SQL, BI tools (Power BI, Big Query), and data engineering concepts.
• Strategic mindset – connects technical detail to business outcomes and influences senior stakeholders.
• Clear communicator – explains complex ideas simply and builds consensus across technical and non‑technical audiences.
• Collaborative approach – works well with diverse teams and keeps everyone moving in the same direction.
• Adaptability – thrives in ambiguity, solves problems quickly, and focuses on delivering results.
• Self‑starter energy – proactive and comfortable working independently and as part of a team.

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns.…