ServiceNow developer

Location: London, Manchester or Birmingham

Level: Associate Manager/Specialist

Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK).

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next‑generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity.

“Across the globe, one thing is universally true of the people of Accenture:
We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” –
Julie Sweet, Accenture CEO

As a team we are a vital services partner to the world’s major cloud providers – Service Now, AWS, Azure, Google, and others. Accenture is recognised as the No 1 service partner globally due to our work on delivering the most complex, innovative and impactful Service Now solutions in the world.

The Accenture Service Now Business Group’s platform‑led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernise work to achieve the full potential of the platform. And in the era of AI, Accenture is investing heavily to bring the promise of AI to businesses and the Service Now Business Group already has an impressive list of clients who are realizing the value of AI and GenAI with Service Now to transform their business.

We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining Service Now partner in the ecosystem.

• Develop, customise, and maintain Service Now applications, modules, and integrations.
• Collaborate with cross‑functional teams to understand business requirements and translate them into effective technical solutions.
• Design, develop, test, and implement Service Now solutions following industry best practices.
• Troubleshoot and resolve issues related to Service Now applications and integrations.
• Stay current with the latest Service Now releases and actively contribute to continuous improvement initiatives.
• Be process‑oriented, valuing structure and organisation over chaos.
• Be comfortable seeking support and guidance from peers and subject‑matter experts when necessary.

• Knowledge and experience working with Service Now in Development.
• Experience in 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.).
• Experience integrating Service Now with cloud infrastructure (e.g. AWS, Azure, GCP).
• Security clearance is desirable, or the ability to obtain SC clearance is required.

At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role to deliver the first‑class services we are known for.

Accenture is an equal opportunities employer and welcomes applications from all sections.