Data Resilience Technology Specialist

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Helps identify, assess, visualise and remediate known gaps in the Group's Data Resilience position. Supports the annual Data Resilience Assessments alongside key stakeholders and provides support for centrally funded initiatives.

JOB TITLE: Data Resilience Technology Specialist

SALARY: London: £81,999 - £91,110;
All other areas: £78,810 - £70,929

LOCATION: London, Manchester, Edinburgh or Birmingham

HOURS: Full time

WORKING PATTERN: Hybrid – 40% (or two days) in the London office

Flexible Working Options: Flexibility in when hours are worked, Hybrid Working, Job Share, Reduced Hours

The Data Resilience team is a new chapter within the Chief Data and Analytics Office (CDAO). It has the responsibility to define and embed new strategies, operating models and control frameworks to protect the Bank's critical data services that our customers, colleagues and the market rely upon.

The aim of the Data Resilience Team is to protect our customers, colleagues and markets by ensuring we comply with the spirit of the regulatory requirements for operational resilience established by the Bank of England, FCA and PRA.

In this role you will be instrumental in safeguarding critical data services for customers, colleagues and markets. You will deliver the intent of PRA SS1/21, FCA PS21/3, and DORA within the CDAO Data Resilience team.

• Design, implement, and maintain infrastructure resilience solutions across on‑prem and cloud environments
• Define and deliver hosting and recovery strategies for critical platforms and services
• Evaluate and recommend architectures based on RTO, RPO, cost, and performance
• Develop and automate recovery runbooks for infrastructure and application services
• Execute and orchestrate restore workflows, integrity checks, and cutover processes
• Lead and run disaster recovery drills with Network, Infrastructure, Platform, and Data teams
• Capture findings and drive remediation to strengthen resilience posture
• Protect core platforms: databases, messaging queues, batch schedulers, file/object stores
• Standardize and optimise backup and snapshot strategies across multiple technologies
• Integrate resilience processes with Service Now (Incident, Change, Problem)
• Maintain CMDB accuracy for infrastructure, backup tools, storage, and network components
• Track and report resilience metrics: backup success, recovery success, RPO, MTTR
• Present performance and risk reduction to senior leadership
• Ensure compliance with resilience standards and regulatory requirements
• Feed outcomes into Data Resilience Assessments

• Hands‑on delivery experience of infrastructure solutions for resilience and recovery
• Cloud and on‑prem expertise: compute, storage, networking, segmentation, connectivity
• Proven disaster recovery experience: automated restore, rebuild, and cutover
• Backup and recovery for databases, messaging queues, batch jobs, and large‑scale data stores
• Disaster recovery drills: end‑to‑end execution, audit trails, RTO/RPO compliance
• Strong ITIL knowledge:
  Major Incident, Problem, and Change leadership
• Service Now experience: CMDB modelling, Discovery, Flow Designer, workflow automation
• Security‑first mindset: encryption, key rotation, secrets management, dual control
• Automation skills:
  Power Shell, Python, Terraform, or equivalent
• Stakeholder engagement across CISO, Platforms, Networks, DBAs, and Risk teams
• Regulatory awareness: PRA SS1/21, FCA PS21/3, DORA; IBS and impact tolerance in practice

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever‑changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles,…