Delivery Lead – Marketing Technology

Vanguard Manchester, England, United Kingdom

Overview:
We are seeking a Delivery Lead to manage and develop our marketing technology and partner with leaders in the business and IT to effectively shape IT demand that will deliver business and client value. In this role, your primary responsibility will be to lead a delivery team responsible for driving outcomes for marketing by owning all aspects of software delivery in partnership with the Product Manager, while collaborating closely with a Solutions Architect, Technical Lead and User Experience Design Lead.

• Lead talent management – evaluate performance and provide targeted feedback and coaching.
• Support crew in building skills, keeping abreast of technology advancements and improving business acumen.
• Lead the team in ways that cultivate psychological safety and support.
• Encourage innovation and continuous improvement within the team; enable innovation events, propose and implement at least one process improvement per quarter, foster a culture of experimentation and learning.
• Ensure Technical Leads are held to defined and documented expectations, standards and best practices (e.g. coaching of junior crew, fostering collaboration, promoting testing standards, deployment best practices and CI/CD process).
• Partner with the Product Manager to help evolve the product vision, make trade-offs and manage technical dependencies.
• Support Technical Lead to define the technical vision and ensure integrity and compliance with Vanguard’s standards and vision.
• Steward the team and its relationships with key stakeholders.
• Coordinate across teams to create a consistent strategy for the functional area and advise senior leadership on strategic decision‑making relevant to building products and delivering services.
• Work closely with Agile Coaches on supporting Product Managers to prepare inputs for the Quarterly Business Review and Big Room Planning as per the LPM framework; deliver plan, roadmap and detailed capability/epic definition.
• Identify opportunities for continuous quality improvement of technical standards, methodologies and technologies. Evaluate alternatives for modifications to systems/frameworks and recommend and/or make decisions on solutions that meet long‑term business objectives and current organisational requirements.
• Understand the economics of the products we are delivering and support fiscal planning activities (e.g. total cost of ownership, value, scalability).

• Undergraduate degree in a related field or equivalent combination of training and experience.
• Seven years experience in technical specialty.
• Two to three years demonstrated leadership experience preferred with proven ability to coach and mentor.
• Strong, demonstrated analysis and problem‑solving skills.
• Broad knowledge of the financial services industry.
• Knowledge of Marketing Technologies including Adobe platforms.
• Expert knowledge of technical lead practices and concepts.
• Strong communication skills – ability to articulate concise and clear explanations of complex technical ideas and solutions.

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in‑person learning, collaboration, and connection. We believe our mission‑driven and highly collaborative culture is a critical enabler to support long‑term client outcomes and enrich the employee experience.

Mid‑Senior level

Full‑time

Management and Manufacturing