Business Relationship Analyst

Job Summary

We're looking for a Business Relationship Analyst who will act as the key bridge between business stakeholders and the Data Insights team. You will ensure business needs are understood, scoped, and translated into analytical requirements, handle Dev Ops backlog updates, manage demand pipelines and support prioritisation forums. Strong communication, structured thinking and the ability to balance business and technical feasibility are essential.

At AXA you will work at least two days a week (40%) away from home, with an increased remote presence planned in the future.

• Act as the primary point of contact for business stakeholders, ensuring requirements are gathered, clarified and prioritised effectively.
• Support prioritisation forums, ensuring stakeholders understand trade‑offs and that delivery aligns with business priorities.
• Produce scoping documents and acceptance criteria to support effective project initiation.
• Ensure effective two‑way communication between business units and the Data Insights team.
• Collaborate with senior analysts and managers to ensure requirements are feasible, documented and fit for purpose.
• Track delivery progress, provide stakeholders with clear updates and manage expectations around timeline and scope.
• Translate business problems into clear analytical requirements, owning relevant Dev Ops backlog and ensuring tickets are well‑articulated, accurate and up‑to‑date.

• Familiarity with Dev Ops, backlog management and agile delivery methods.
• Awareness of data and analytical tools (Databricks, Python, Power BI) to effectively translate requirements – coding is not required.
• Ability to frame business challenges into structured problems and write clear, actionable requirements and acceptance criteria.
• Organised and proactive in keeping documentation current and in managing multiple competing stakeholder demands.
• Ability to adapt messaging for technical and non‑technical audiences.
• Good understanding of insurance business processes to challenge constructively and ensure solutions align with business values.
• Stakeholder management within the data insights team and externally to wider business stakeholders.
• Confidence to run stakeholder forums and facilitate discussions to resolve conflicting priorities.
• Eligibility and authorisation to work in the United Kingdom.

As an Equal Opportunities Employer, AXA respects diversity and inclusion and promotes a fair and equitable recruitment process. We actively encourage applications from a wide range of backgrounds, including individuals with disabilities. AXA UK is recognised as a Disability Confident Leader and participates in the Disability Confident 'Offer of Interview' scheme.

All successful candidates will undergo pre‑employment checks in line with FCA, PRA Standards and our internal compliance requirements. Screening includes identity, address, qualifications, employment history, credit, criminal record and directorships.

• Competitive annual salary based on experience.
• Annual company & performance‑based bonus.
• Contributory pension scheme (up to 12% employer contributions).
• Life assurance (up to 10× annual salary).
• Private medical cover.
• 25 days annual leave plus bank holidays.
• Option to buy or sell up to 5 additional leave days.
• Well‑being services & resources.
• AXA employee discounts.