Specialist, DevOps & SRE

Role:
Specialist, Dev Ops & SRE

Location:

London, Manchester or Rotherham, UK

This role aligns with positions typically advertised in the external market as Site Reliability Engineer (SRE), Cloud Platform Engineer OR Senior Dev Ops Engineer

About Pearson

At Pearson we ‘add life to a lifetime of learning’ so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. Pearson was founded in 1844 and has been built on our ability to grow with and adapt to a constantly evolving market. Our employees are dedicated to creating high-quality, digital-first, accessible and sustainable resources for lifelong learning.

About

the Job

This position is responsible for the reliable, secure and cost-effective operation of cloud services across AWS and Azure. The role combines Dev Ops, site reliability engineering and operational service management practices to automate delivery, maintain infrastructure as code, improve observability, manage cloud compliance and support resilient services across non-production and production environments.

The position troubleshoots incidents and service issues, coordinates and implements controlled changes, supports deployments and platform remediation, and works collaboratively with application, engineering, security, networking, Fin Ops and service management teams. Responsibilities include AWS account and resource administration, identity and access key lifecycle activities, infrastructure tagging and cost analysis, security controls such as WAF and Shield, Systems Manager maintenance, and continuous improvement of operational runbooks and automation.

About

You

We expect relevant hands‑on experience operating cloud platforms in a regulated, business‑critical environment. You will be proactive, analytical and comfortable moving between incident response, planned change, automation and continuous improvement. You should be able to communicate clearly with technical and non‑technical stakeholders, work effectively within globally distributed teams, document repeatable procedures and share knowledge with colleagues.

Key Skills & Experience

• Hands‑on operation, administration and automation of AWS services, with working knowledge of Azure.
• Infrastructure as code using Terraform, including review, testing and controlled promotion between environments.
• CI/CD and source‑control workflows using tools such as Jenkins and Git.
• Operational support for EC2, ECS, Auto Scaling, RDS, S3, EBS, FSx, Cloud Front and related services.
• AWS networking, including VPCs, subnets, routing, security groups, load balancing, Route 53, VPN, Direct Connect and VPC peering.
• Cloud security and compliance controls, including IAM, KMS, WAF, Shield, Inspector, certificate management and access‑key rotation.
• AWS Systems Manager, including agent maintenance and operational remediation.
• Cloud monitoring, logging and audit services, including Cloud Watch and Cloud Trail.
• Incident investigation, root‑cause analysis, problem resolution and escalation across development, test and production environments.
• Change management, technical approvals, release support and evidence‑based implementation through Service Now or equivalent tooling.
• Cloud governance, resource tagging, configuration consistency and compliance remediation.
• Cloud cost management, monthly cost analysis, stale‑resource identification and optimisation across AWS and Azure.
• Ability to diagnose automation and configuration issues involving tags, scaling, databases, networking and deployment pipelines.
• Understanding of resilience, operational availability, disaster recovery and support during business‑critical periods.
• Working knowledge of ITIL, Kanban and service management fundamentals.
• Use…