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Business Management Operations Manager

Complaints Manager & Coaching Leader

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: CarFinance 247
Full Time position
Listed on 2026-01-06
Job specializations:
  • Management
    Business Management, Operations Manager
Job Description & How to Apply Below
A leading car finance broker in the UK is seeking a dynamic Complaints Manager to lead their Experience and Complaints function. The ideal candidate will have a solid background in complaints management, ideally within an FCA-regulated environment and the automotive sector. Responsibilities include coaching and mentoring team members, leading performance management initiatives, and contributing to process improvement.

This role offers excellent career progression and a robust set of employee perks.
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