Culture, Engagement & Inclusion Leader

OVERVIEW

At DF Capital, we champion banking for ambition. As an award‑winning provider of commercial finance and savings, we empower depositors and small businesses with financial solutions tailored to fuel their growth. Headquartered in Manchester, our team of over 160 serves thousands of customers across the UK, transforming savings into new opportunities for businesses to thrive.

We’re passionate about helping our customers succeed. As we expand our retail and commercial lending products, we remain committed to meeting their evolving needs and supporting their ambitions every step of the way.

Founded in 2016, DF Capital was born with a focus on distribution finance – providing dealers, distributors, and manufacturers with the funding they need to stock, display, and sell products, without straining cash flow.

Since then, we’ve delivered over £3.5bn of funding across diverse sectors. From motorhomes and machinery to motorbikes and lodges, we’ve financed all shapes and sizes of commercial vehicles and automobiles (no planes or trains – yet). We listed on the Alternative Investment Market of the London Stock Exchange in 2019.

In 2020, we became a fully authorised bank, extending our offering with savings products for retail depositors. We’re proud of our strong customer service, consistently achieving high satisfaction scores – like our current average rating of 4.8/5 from 1 200+ reviews, which also earned us a Platinum Trusted Service Award. The deposits we receive fuel UK businesses through our commercial lending, creating a virtuous cycle of growth.

Our goal is simple: to be the best bank – for our customers and each other. We put customer needs first, continuously looking to improve our proposition on their feedback. We aim to help more customers in more ways while continuing to deliver exceptional service.

How do we achieve this? By hiring people who care deeply about doing the right thing, we’ve been recognised as ‘World Class to Work For’ by Best Companies, and we're proud of our inclusive, sustainable, and progressive workplace.

DF Capital is a very special place to work. We have an amazing team who commit themselves each and every day to bring our ambitious growth plans to life. We’ve achieved much on our journey so far, but we believe we have our best days ahead of us.

We’ve established a unique culture that is built on a virtuous circle where engaged and empowered employees, who are powered by a shared purpose, deliver great outcomes for our customers, our communities, the environment and ultimately our shareholders. This is why we are rated a world class place to work and are amongst the best companies to work for in the UK.

We are looking for…

DF Capital are passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role.

Other duties may be assigned outside of the following duties and responsibilities:

This role is pivotal in enabling DF Capital’s culture and engagement agenda, driving initiatives that connect colleagues to the company’s purpose, values, and ambitions. Focusing on shaping a high‑performing, inclusive culture where colleagues feel engaged, recognised, and empowered to succeed.

Working closely with the People Director and senior leaders, the role leads the design and delivery of programmes that build engagement, strengthen leadership effectiveness, and embed DF Capital’s desired culture across every stage of the colleague experience.

Also overseeing social impact activity – ensuring DF Capital continues to make a positive difference to its people, communities, and the environment.

Acting as a subject matter expert on culture, engagement, and inclusion, bringing insight, creativity, and evidence‑based approaches.

The successful candidate will continuously seek opportunities to evolve how DF Capital builds connection, belonging, and high performance.

• Lead the end-to-end culture and…