Global Communication Manager

We’re looking for a skilled Communications Manager to lead strategic engagement across a diverse range of stakeholders and help drive the joint objectives of a major global partnership. In this role, you’ll design and deliver a comprehensive communications strategy across all international regions within the contract’s scope. You’ll also play an active part in our Accounts Communications team, contributing to high‑quality content creation, knowledge sharing, and the continuous improvement of our global communications function.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers.

• Establish BAU internal/ client and customer communications to enhance overall workplace experience玉 by adapting and sharing central BAU templates/ toolkit e.g. Site Comms Framework to embed consistent ways of working.
liFor clients and customers, make use of existing client communication channels and use bespoke channels / materials as appropriate then hand over to Operations to run. Subsequently act as consultant/ guide.
• With the client, establish branding principles and guidelines if not already in place.
• Partner with your Global Account Team and client communication specialist to agree and lead global communications for at least 3 specific campaign projects per annum (more if small projects) as part of our joint strategy.
  
  E.g บ้าน B2B safety campaign, global change management project, B2C CSR Campaign.
• Work with the client’s communications specialists to develop and implement end to end joint strategic communications activities to support the effective transition ofБел any new partnership/ projects to embed and maintain appropriate changes to mind sets and behaviours
• Work with the client communication specialists and local Sodexo teams to ensure the value being delivered by Sodexo is recognised internally and externally, sharing good news and successes
• Went the impact of communiqs and recommend or implement improvements where appropriate

• Establish operational BAU internal communications drumbeat, subsequently act as consultant/ guide.
• Contribute to the wider Sodexo strategy for account communications, sharing best practice within GSA and ensure alignment with overall Global Accounts Communications initiatives.
• Ensure strategic projects align to Sodexo values e.g. Health and Wellbeing initiative
• SPOC for account successes push to GSA/ Group
• SPOC for B&C when launching new initiative to ensure lands appropriately and consistently
• SPOC for sharing best practice, projects and materials with Comms team
• Support on-going business development and growth opportunities as part of agreed account plan
• Proactive participation and support for the Sodexo Client Retention Programme (if part of agreed plan)
• Anticipate and manage reputational issues effectively
• Ensure the value of Sodexo’s quality of life services is understood and recognised by the client, consumers & Sdx
• Provide coaching and support for the Sodexo teams on communications best practice
• Share any designed materials with the rest of the Communications team in template format or for adaptation in account.

Please see attached job description for further information regarding the role requirements.

• Extensive experience of internal/corporate/consumer/client communications, either in-house or agency, ideally working within a complex environment
• Professional or higher qualification in internal communications or corporate communications
• Experience in comms support for complex change programmes
• Understanding of change management techniques and supporting communications interventions
• Experience of employee transfer
• Experience of developing and executing communications plans that use a wide variety of media
• Creative flair to develop engaging communications through a wide range of tools and channels
• Strong skills and experience in managing projects – so that plans are well executed and that stakeholders are fully engaged
• Excellent command of English language and keen…