Macmillan Breast Care Nurses' Secretary

Macmillan Breast Care Nurses' Secretary – Manchester University NHS Foundation Trust

This full‑time (37.5 hours per week) position is based at North Manchester General Hospital and Royal Oldham Hospital. The successful candidate will have secretarial experience and will be given training to use trust systems such as Hive.

• Answer patient telephone calls, type letters and update the trust IT system (Hive) among other duties.
• Work closely with the Macmillan Breast Clinical Nursing and CNS teams to provide a seamless, patient‑centred service.
• Communicate effectively with multidisciplinary team members to avoid delays and keep patients, carers and relatives informed at all times.
• Ensure all aspects of care and interaction are documented in line with Trust policy and on department IT systems.
• Triage telephone contacts, give basic advice, refer to Macmillan Breast CNS or sign‑post patients to other sources such as booking and scheduling.
• Share knowledge and information, supporting colleagues to promote a cohesive team and the achievement of service objectives.
• Participate in data collection and audits to analyse the Macmillan Breast CNS service and improve patient care.
• Take responsibility for the planning and prioritisation of own workload, using own initiative.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Health Care Provider / Hospitals and Health Care

For further details or informal visits, contact:
Amanda Snippe, Lead Nurse – Macmillan Breast CNS. Email:  Telephone: . Working days:
Monday, Thursday and Friday.