Lead Quality Engineer

Lead Quality Engineer – N Brown Group

Join us to lead quality engineering in our Digital Operations team. We’re looking for a Lead Quality Engineer to own and drive end‑to‑end test strategy across our digital products and support squads with hands‑on testing.

• Leadership & Team Development: Line‑manage and mentor QA engineers, set quality standards, provide feedback on test design, champion collaboration in cross‑functional squads, drive the Test Chapter initiative and introduce innovative testing approaches.
• Customer & Retail Focus: Ensure testing reflects omni‑channel retail realities, collaborate on customer journeys, safeguard site performance during key retail events.
• Governance & Standards: Define and maintain quality gates, support risk assessments, ensure compliance with security, data protection, and regulatory testing requirements.

• Proven QA Lead/Lead Quality Engineer experience in e‑commerce or high‑traffic digital environments.
• Excellent communication skills, able to translate technical risks into clear business language.
• Strong understanding of test strategies, test design, and risk‑based testing across web, mobile, APIs.
• Hands‑on experience with test automation frameworks and CI/CD integration.
• Familiarity with Agile, Scrum/Kanban, Dev Ops, microservices, cloud.
• Experience influencing cross‑functional squads without direct authority.
• Data‑driven mindset, comfortable using metrics for decision making.

• Hybrid working (2 days in office minimum)
• 24 days holiday + 8 bank holidays
• Enhanced maternity and adoption leave
• Company pension up to 8% N Brown contribution
• Mental health support and counselling services
• Financial wellbeing tools (Stream) and support
• Employee discounts across N Brown brands
• On‑site café, local restaurant discounts
• Life Assurance and Private Medical Insurance
• Paid volunteer time (full day)

We’re a forward‑thinking digital retailer committed to diversity, inclusion, and sustainability. We’re proud to have been named a Sunday Times Best Places to Work 2024.

Hybrid model, Head Office in Manchester’s Northern Quarter.

Working hours:

36.17 per week, core 10am‑4pm.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, gender, sexual orientation, age, marital status, veteran status, or disability.

We’ll contact you promptly after receiving your application.