Busines Development Manager - Managed Services

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.

We’re proud to share our story and Make Amazing Happen at CDW.

The CDW Solution Sales organisation collaborates with Segment Sales and is responsible for delivering high value outcomes and experiences to our existing and prospective customers across a variety of technology growth pillars including Hybrid Platforms, Modern Workspace, Security and Digital Enablement. Within Solution Sales are multiple teams, including Managed Service Sales which spans across all CDW growth pillars.

The role of the Managed Service Sales Business Development Manager is focussed on the following core areas:

• Result-driven sales overlay resource focussed on delivering successful financial metrics for the business

• Sales Specialist and Subject Matter Expert across Managed Services

• Leading new business Managed Service opportunities across all CDW Managed Service go-to-markets, including Managed & as-a-Service, Maintenance & Support, Service Desk & Experience Services, and Technology Lifecycle Services.

• Create and execute on a SMART business plan that delivers against targets and KPI’s.

This role is responsible for maximizing revenue and GP growth by driving close partnerships both internally and externally and aligning with CDW’s Managed Services growth objectives. This will be supported with joint initiatives as per an agreed business plan.

• Establish new relationships within CDW and externally within the client/prospect base to drive performance goals e.g., revenue/profit contribution.

• Meet assigned targets for profitable sales volume and strategic objectives/KPI’s.

• Work in close partnership with the internal CDW Sales and Specialist teams to identify new opportunities whilst driving proactive development of converged pipe/funnel.

• Own the execution of the business plan against defined milestones & metrics.

• Apply knowledge, skill and subject matter expertise as the sales lead on opportunities across all CDW Managed Service go-to-markets, offers and capabilities.

• Understand and promote all relevant initiatives and campaigns to maximize the sales opportunity.

• Own and manage your services pipeline and forecast where relevant to do so.

• Demonstrable experience in delivering successful sales growth performance – running a structured sales cycle from start to finish.

• An existing understanding of the Managed Service Provider market, including experience selling across a variety of service categories and how these address challenges to drive outcomes for organisations and buyer personas.

• Experience of working in sales environments and contributing to sales proposals, bid responses and customer meetings.

• Excellent interpersonal skills (articulate and engaging)

• Experience in building positive working relationships with internal and external customer.