Security Officer

Security Officer role at Anchor Group Services – Join to apply.

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About Us: With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you. Perks include our own employee assistance programme, wage advances with “Wagestream”, and a dedicated manager. We are industry‑leading employers. With hundreds of accredited online training options through Anchor Academy, you’ll be given the opportunity to progress your career in a way that suits you.

Apply today and become part of Team Anchor – we are excited to be part of your journey.

Job Role: Security Officer

Working Hours: 12:00‑00:00, 4 on 4 off – average 42 hours per week

Pay: £12.80 per hour

Location: Trafford Palazzo, M17 8AS

Reporting to: Contract Manager

As a Security Officer, you will conduct regular patrols throughout the shopping centre, monitor activity to ensure a safe and secure environment for all visitors and staff, and respond promptly to incidents. You will liaise professionally with members of the public and site management and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.

Candidates must have a valid SIA Licence and previous security experience. Flexibility with working hours and the ability to work independently and as part of a team are required.

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and site‑specific procedures.
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents.
• Operating and monitoring site CCTV equipment.
• Completing reports by recording observations, information, occurrences, and surveillance activities.
• Maintaining organization’s stability and reputation by complying with legal requirements.
• Contributing to team effort by accomplishing related results as needed.
• Acting as a first‑line support to customers and visitors on site, providing a professional and friendly service.
• Understanding the needs of our customers, responding accordingly to customer queries and requests and taking appropriate action.
• Maintaining professional conduct at all times.

• Full 5‑year employment checkable history.
• Valid frontline SIA licence DS or SG.
• Customer Service experience and confidence to handle conflict.
• Flexible to meet the job requirements.
• Excellent communication skills, both written and verbal.
• Smart appearance and well‑groomed.
• Reliable and punctual.
• High level of enthusiasm and passion.
• Ability to work in a fast‑moving environment.

• Access to a range of nationally recognised courses via Anchor Academy.
• Access to SIA and First Aid training at discounted rates, with financial support available.
• Auto Enrolment Pension (if earnings reach the minimum requirement).
• Stream – access to pay as you earn it.
• Cycle to Work Scheme available.
• Full uniform provided.
• Free Employee Assistance Programme 24/7, including counselling.
• Hospital Saturday Fund.
• Reward and Recognition awards.

If you would like to be considered for this position,
APPLY NOW and we will be in touch.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

Mid‑Senior level

Full‑time

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