Security Supervisor

An exciting opportunity has arisen at Anchor Group Services for an experienced Security Supervisor to join our established security team at Trafford Palazzo. The successful candidate will play a key role in overseeing the day‑to‑day security operations, ensuring a safe, secure, and welcoming environment for staff, customers, visitors, and tenants. You will work closely with site management and the client to ensure the highest standards of service delivery are consistently met.

A valid SIA Door Supervisor licence is essential for this role, and a CCTV licence is highly desirable.

• Protect the client's property, people, and assets in accordance with site Assignment Instructions (AIs) and procedures.
• Prevent loss and damage by identifying and reporting irregularities and enforcing site policies.
• Lead and coordinate emergency procedures, evacuations, and incident responses when required.
• Follow all escalation procedures with Anchor Group Services and Centre Management.
• Support Control Room and CCTV operations, ensuring GDPR compliance and accurate documentation.
• Oversee daily security operations, including effective control of keys and equipment.
• Ensure all health & safety inspections and patrols are completed in line with site compliance requirements.
• Report all incidents, accidents, damage, defects, and near misses promptly via verbal communication followed by detailed written reports.
• Maintain a safe, helpful, and secure environment at all times.
• Handle customer queries and complaints professionally, escalating to senior management when required.

• A full 5‑year checkable employment history.
• A valid frontline SIA Door Supervisor licence.
• Strong customer service skills and confidence to manage conflict appropriately.
• Flexibility to meet operational requirements.
• Excellent written and verbal communication skills.
• A smart, professional appearance.
• Reliability, punctuality, and a positive attitude.
• High levels of enthusiasm and the ability to work in a fast‑paced environment.

• Access to a range of nationally recognised courses via the Anchor Academy.
• Access to SIA Top‑Up and First Aid training at discounted rates, with financial support available.
• Auto Enrolment Pension (if earnings reach the minimum requirement).
• Stream – access to pay as you earn it.
• Cycle to Work Scheme available.
• Full uniform provided.
• Free Employee Assistance Programme 24/7 including access to counselling.
• Hospital Saturday Fund.
• Reward and Recognition awards.

If you would like to be considered for this position,
APPLY NOW and we will be in touch. Other companies may call this role:
Security Team Manager, Security Team Supervisor, SIA Supervisor, Site Supervisor, Contract Supervisor, Team Leader.

Within commuting distance of:
Altrincham, Sale, Stretford, Salford, Urmston, Eccles, Monton, Worsley, Swinton, Walkden, Prestwich, Whitefield, Radcliffe, Bury, Bolton, Farnworth, Little Lever, Horwich, Leigh, Atherton, Tyldesley, Stockport, Cheadle, Gatley, Heald Green, Wilmslow, Hazel Grove, Bramhall, Marple, Hyde, Denton, Droylsden, Ashton‑under‑Lyne, Stalybridge, Mossley, Rochdale.