Security Supervisor

About Us

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.

Apply today and become part of Team Anchor, we are excited to be a part of your journey.

Job Role: Security Supervisor

Working Hours: 4 on 4 off shift pattern, 12-hour shifts - average 42 hours per week

Pay: £13.50 per hour

Location: Trafford Palazzo, M17 8AS

Reporting to: Contract Manager

An exciting opportunity has arisen at Anchor Group Services for an experienced Security Supervisor to join our established security team at Trafford Palazzo. The successful candidate will play a key role in overseeing the day-to-day security operations, ensuring a safe, secure, and welcoming environment for staff, customers, visitors, and tenants. You will work closely with site management and the client to ensure the highest standards of service delivery are consistently met.

A valid SIA Door Supervisor licence is essential for this role, and a CCTV licence is highly desirable.

• Protect the client’s property, people, and assets in accordance with site Assignment Instructions (AIs) and procedures
• Prevent loss and damage by identifying and reporting irregularities and enforcing site policies
• Lead and coordinate emergency procedures, evacuations, and incident responses when required
• Follow all escalation procedures with Anchor Group Services and Centre Management
• Support Control Room and CCTV operations, ensuring GDPR compliance and accurate documentation
• Oversee daily security operations, including effective control of keys and equipment
• Ensure all health & safety inspections and patrols are completed in line with site compliance requirements
• Report all incidents, accidents, damage, defects, and near misses promptly via verbal communication followed by detailed written reports
• Maintain a safe, helpful, and secure environment at all times
• Handle customer queries and complaints professionally, escalating to senior management when required

• A full 5-year checkable employment history
• A valid frontline SIA Door Supervisor licence
• Strong customer service skills and the confidence to manage conflict appropriately
• Flexibility to meet operational requirements
• Excellent written and verbal communication skills
• A smart, professional appearance
• Reliability, punctuality, and a positive attitude
• High levels of enthusiasm and the ability to work in a fast-paced environment

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA Top-Up and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream – access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

What’s Next? If you would like to be considered for this position,
APPLY NOW and we will be in touch.

Other companies may call this role:
Security Team Manager, Security Team Supervisor, SIA Supervisor, Site Supervisor, Contract Supervisor, Team Leader

Within commuting distance of:
Altrincham, Sale, Stretford, Salford, Urmston, Eccles, Monton, Worsley, Swinton, Walkden, Prestwich, Whitefield, Radcliffe, Bury, Bolton, Farnworth, Little Lever, Horwich, Leigh, Atherton, Tyldesley, Stockport, Cheadle, Gatley, Heald Green, Wilmslow, Hazel Grove, Bramhall, Marple, Hyde, Denton, Droylsden, Ashton-under-Lyne, Stalybridge, Mossley, Rochdale.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.