Developer Relations Engineer

Canonical is the publisher of Ubuntu. We serve millions of developers building for the cloud, IoT and data science. We aim to make open source easier and more reliable for innovators and enterprises. We have created a new Developer Relations team to engage directly with open source communities and developer-centric organisations. We hope to communicate our vision and products for better open source development experiences and to establish a strong feedback loop to shape our offerings and priorities.

We are building our initial Dev Rel team in Europe, the Middle East, Africa and American time zones.

• take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise
• maintain conversations with developer community members wherever they may be found — IRC, social media, product forums, meet-ups and more
• work with colleagues in other teams to establish commonality and consistent approaches
• help solve specific technical problems that users or colleagues have identified
• contribute to technical documentation to ensure that developer users' needs are met
• work on technical articles, presentations or workshops
• identify new opportunities and directions for improvement in the developer experience we provide
• present at conferences, meetups or technical events

• A strong candidate who is a programmer or developer with a demonstrable passion for and engagement in open-source software
• has worked with real-world challenges developing and deploying software using Linux
• has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
• understands current software packaging issues and trends in the Linux ecosystem
• has been a contributor to open-source communities, software and documentation
• is an engaging, vivacious speaker and presenter
• can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
• builds trust, relationships and confidence
• is willing to travel globally twice a year for company events, as well as to upstream and partner events

• previous experience in a developer advocacy or community role
• in-depth familiarity with Ubuntu and the Canonical ecosystem of products

• Distributed work environment with twice-yearly team sprints in person — we have been working remotely since 2004
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu—a platform for AI, IoT and the cloud—we are changing the world. We recruit on a global basis and maintain high standards for people joining the company.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Engineering and Information Technology
• Industries:
  Software Development